Terms of use

CHEN Inbox — internal customer care tool of CHEN Inspired (65C Ho Xuan Huong, Xuan Hoa Ward, Ho Chi Minh City, Vietnam). Last updated 14 November 2026.

CHEN Inbox is an internal tool. Only CHEN Inspired staff with a role on the CHEN Page may use it, and only to serve CHEN customers in line with Meta Platform Terms, the Messenger Platform policy and the Instagram Platform policy.

Staff must not send promotional messages outside the allowed messaging window, must use the Human Agent tag only for genuine human replies, and must not export customer data.

Contact: we@cheninspired.com · +84 909 057 200