Data deletion instructions

CHEN Inbox — internal customer care tool of CHEN Inspired (65C Ho Xuan Huong, Xuan Hoa Ward, Ho Chi Minh City, Vietnam). Last updated 14 November 2026.

CHEN Inbox does not store customer messages or profile data on its own servers; data is read from Meta when a staff member opens it.

To request deletion

1. Email we@cheninspired.com with the subject "Data deletion – CHEN Inbox", or send a message to the CHEN Facebook Page / Instagram account saying "delete my data".
2. Include the name or username you used to contact CHEN.
3. We confirm within 7 days and remove any record we hold about you, including events sent to CHEN's dataset where Meta allows deletion.

Remove CHEN Inbox access (staff)

Facebook → Settings & privacy → Settings → Business integrations → select CHEN Inbox → Remove.

Contact: we@cheninspired.com · +84 909 057 200